Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping with Pebloon. The following Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be extended slightly.
Shipping Time
Estimated delivery times vary depending on the destination and shipping carrier.
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia: 7–15 business days
- Other International Destinations: 10–20 business days
Please note that delivery estimates are provided for informational purposes only and are not guaranteed.
Shipping Costs
Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.
From time to time, Pebloon may offer free shipping promotions, which will be clearly communicated on our website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow several business days for tracking details to become active after the shipment has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Pebloon is not responsible for delays, lost packages, or additional expenses resulting from incorrect or incomplete addresses provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.
Lost or Delayed Shipments
If your package appears to be delayed or lost in transit, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.
Questions?
If you have any questions regarding this Shipping Policy, please contact us:
Pebloon Customer Support
Email: support@pebloon.store
